Operations Supervisor

Company: Simmons University
Location: Boston
Posted on: June 2, 2025

Job Description:

Located in Boston's historic Fenway area, Simmons University has a strong tradition of empowering women and challenging traditional gender roles. Simmons was founded for equality 125 years ago as one of the first higher education institutions dedicated to helping women become leaders. Today, our university continues to grow and evolve and now offers Boston's only women's undergraduate program and graduate programs open to all.You're joining our community at an especially exciting time as we continue to innovate for the future. Simmons recently launched a six-school academic structure that leverages our expert faculty and longstanding expertise in professions that make our communities stronger. In addition, we continue to highlight our high-value education proposition that is delivering greater ROI to students and putting them on the fast track to career growth and success. You'll find that people who work here truly believe in our mission of preparing students to become social justice-oriented leaders who excel in their professions and their communities. This commitment and pride make for a dynamic workplace.As a university that values diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.JOB SUMMARYThe Operations Supervisor (OS) is a Union position (SEIU Local 32bj) and is responsible for providing leadership, support and supervision of the University's general maintenance staff. The OS is also responsible for diagnosing maintenance issues and scheduling and/or performing preventative maintenance for all building systems and equipment. This position is considered essential and must be available for 24 X 7 emergency response, and comply with all safety standards and codes.ESSENTIAL JOB FUNCTIONSReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Provide oversight, direction and mentorship to maintenance staff;
• Diagnose maintenance problems; direct repairs, upgrades, and modifications; or recommend corrective action;
• Schedule and/or perform preventative maintenance and keep quality assurance records;
• Ensure timely, professional and cost-effective completion of work requests, maintenance projects and operational assignments through the online work order system;
• Supervise outsourced services and manage the building systems and operations;
• Review equipment plans and operational needs with the Director of Facilities and/or Project Managers;
• Provide technical support to Project Managers for project-related work or improvements as needed;
• Maintain inventory of critical parts and supplies. Purchase building and maintenance supplies, services, and equipment as needed. Utilize CMMS to manage the repair, maintenance, and installation of tools, equipment and utility systems;
• Other duties assigned;REQUIRED QUALIFICATIONS
  • Requires High School Diploma or GED;
  • Minimum of 8 years' experience in the facilities maintenance field, experience with basic carpentry, electrical, and plumbing;
  • Valid driver's license;
  • Proven in-depth knowledge of building related codes, regulations, and ordinances;
  • Excellent customer relations and communications skills;PREFERRED QUALIFICATIONS
    • 5-8 years of HVAC experience working with a BMS system.COMPETENCIES
      • Problem Solving;
      • Analytical and Strategic;
      • Customer Service Oriented;
      • Leadership;WORK ENVIRONMENT & CONDITIONS/PHYSICAL DEMANDS
        • Campus based on-site role;
        • 12 months;
        • Must be able to use many types of tools including tape measure, level, hand tools, power tools, etc.;
        • Must be able to lift 50 lbs;
        • Must be able to stand and/walk for long periods of time, climb stairs and ladders, bend at waist and knees to lift boxes, appliances, furniture, etc.;
        • Must be able to work, often for prolonged periods, in extremes of hot and cold temperatures and inclement weather conditions;
        • Must be available 24/7 for emergencies;
        • Part of a rotating on-call schedule;
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Keywords: Simmons University, North Attleborough , Operations Supervisor, Professions , Boston, Massachusetts