Retail Operations Supervisor
Company: Bally's Corporation
Location: Lincoln
Posted on: May 3, 2024
Job Description:
DescriptionQualifications:
- Excellent guest service, people, communication, and
organizational skills
- 1 to 3 years previous related experience and/or
training
- Must be computer literate with proficiency in Microsoft
Office
License Requirements:
Must secure appropriate RI mandated gaming licenses
Essential Job Functions:
- Responsible for all functions of the register including opening
and closing
- Responsible for coding orders and tagging merchandise
- Responsible for bi-weekly count on stock merchandise for
re-orders, inventory counts, and compiling end of the month
figures
- Responsible for posting daily sales and adding new numbers to
computer and register
- Responsible for supervising retail staff including by not
limited to scheduling, training, and disciplinary coaching when
necessary
- Responsible for maintaining adequate inventory of consumer
goods while ensuring accuracy of monthly inventory
- Responsible for approving invoices bases on merchandise
delivered and working with vendors when corrections may be
needed
- Must have the ability to supervise independently, while also
working as a team with the assistant manager and all upper
management of Twin River
- Ability to forecast sales based on back end reporting for the
purpose of ordering and projecting budgets
- Responsible for being knowledgeable of daily events,
promotions, and offers at an expert level, and capable of
explaining these programs to the players in a clear and concise
manner
- Must be able to work closely with other departments on property
including but not limited to, Finance, Accounts Payable, Revenue
Audit, Marketing, Receiving, Warehousing, Purchasing and Player
Development for the purpose of maintaining company standards, while
also taking comments and suggestions to enhance the operational
efficiency of the retail store
- Assist in the set-up of special sales and events
- Ensure store is open during scheduled hours, maintain a work
schedule, and fill in where coverage is lacking, call outs occur,
and time off is requested
- Merchandise Gift Shop floor
- Ensure that all areas are stocked and straight before leaving
at the end of the shift
- Ensure departmental functions are performed within established
departmental and company guidelines
- Show special recognition to frequent guests
- Must complete all transactions accurately and in a timely
fashion while paying careful attention to providing exceptional
guests service
Physical/Mental Requirements:
- Constantly use physical movements necessary for general office
duties: standing, walking, balancing, eye-hand coordination, finger
dexterity, handling, wrist motion, sitting, reaching, carrying,
vision, hearing, stooping, and twisting
- Constantly plan, follow directions, read, write, use math,
discriminate colors, work at various tempos or work rapidly, make
decisions, concentrate, remember, attention to and observe details,
use of ten key and personal computer
- Constantly use mental alertness to achieve high level of
accuracy in completing tasks
Working Conditions:
- Mostly indoors and generally climate-controlled
environment
- Will be exposed to noise, smoke, and odors
- Working with others and independently
Keywords: Bally's Corporation, North Attleborough , Retail Operations Supervisor, Hospitality & Tourism , Lincoln, Massachusetts
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